IDS PRODUCTS & SOLUTIONS


IDS is the simple and secure cloud application delivery solution that extends the reach of your existing Windows, UNIX, and Linux applications to your corporate network or the Web — without modifying a single line of code. IDS makes it easy to create a private cloud environment that allows your authorized employees, business partners, and customers to securely access your legacy applications from anywhere, regardless of connection, location, client platform, or OS.

OPERATIONAL PHILOSOPHY


Our goal is to make your experience with IDS Support a very satisfying one. IDS takes a systematic, customer-focused approach to solving your support issues. IDS Customer Support can provide information on the most frequently asked questions and administrative issues regarding account maintenance, licensing, account support and more. IDS recognizes that customers expect software products to provide solutions to their business problems. The reality is that software products alone cannot accomplish this; it takes people and processes to provide a complete solution. 

Parent Company Founded

1978


Headquarters

Florence, South Carolina


Regional Offices

Phoenix, Arizona

Seattle, Washington


Sales, development, support, and training offices in several select US cities


300 Employees


Over 50,000 clients

Largest client base in its market


Clients in all 50 states, Canada, and Europe


HOURS OF OPERATION


Monday through Thursday

9:00 AM - 8:00 Pm (EST)



Friday

9:00 AM - 6:00 PM (EST)

CONTACT SUPPORT


 To speak with a Support Specialist call  1-800-669-2509 1-800-669-2509 or contact us via email.

WE'D LOVE TO HEAR FROM YOU


ACS Technologies welcomes your comments, questions, or feedback, and we value any communication you may wish to send. Please use the contact information below to get in touch with us.


ACS Technologies
180 Dunbarton Drive
Florence, SC 29501


1-800-736-7425 1-800-736-7425


Contact us via email.


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